Returns & Exchanges
If you are not entirely satisfied with your SUSAN BIJL purchase, we offer a 14-day return window from the date of receipt. Items must be returned in their original condition, unused, and with all labels intact to qualify for a refund or exchange.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the products are folded neatly as originally received.
Ship the Package
Attach the provided return label to your parcel and drop it off at your nearest authorized carrier point; please keep your tracking receipt for reference.
Processing & Refund
Once your return is received and inspected at our warehouse, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing